Please do not ask help without reading all of the following.
First check product description to install any product. There may be explanation about how to activate it. Most of the case filling any username or purchase code will work.
Please UNINSTALL DOWNLOAD MANAGER SOFTWARE (If you are already using one)
(Free Download Manager, Internet Download Manager e.g …..) or any Browser Download Manager Extension otherwise your daily limits will finish so fast because of multi connection.
- Most of themes are coming with the packages. You need to extract them first. Now, you should see the real theme.zip file with the child-theme.zip (Maybe some plugins too)
(if you are getting no style.css found or not valid plugin errors)
- Some Free – Premium Themes installation requires (Astra, Neve, Kadence, Generatepress …)
1- install the theme by using WordPress Theme Manager
2- install the Pro plugin by using Plugin Manager
- Most of Themes require “increasing PHP limits” (We are not providing any technical support, Free or Paid) memory_limit , max_execution_time, max_input_time, post_max_size, upload_max_filesize
(We offer change it back after theme installation complete, especially long max_execution_time values may cause heavy load on your hosting/server). Please search on google for documentation of that theme
- if you are getting some PHP errors with theme, plugins, scripts
Please check your PHP environment. especially PHP version. Still there is a lot of plugins/themes that doesn’t support PHP 8.0
Try to install that plugin/theme in clean WordPress for testing. Because some plugins may have conflict.
Try to install different hosting or local hosting (or vice versa)
Please login or create an account to access the Customer Support Portal